> ## Documentation Index
> Fetch the complete documentation index at: https://docs.membridge.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Find answers to common questions about MemBridge Memory MCP Server

## General Questions

<AccordionGroup>
  <Accordion title="What is MemBridge?" icon="circle-question">
    MemBridge is a Memory MCP Server that allows you to share "memory" across multiple AI tools like Claude, ChatGPT, Cursor, and more. You save information once, and it becomes accessible from any AI tool you use. This eliminates the need to repeat the same context every time you switch tools.
  </Accordion>

  <Accordion title="How is MemBridge different from native AI memory features?" icon="code-compare">
    While Claude and ChatGPT have their own memory features, they only work within each service. MemBridge's key values are **cross-tool compatibility** and **cross-session explicitness**:

    **Cross-tool compatibility:**

    * Share the same memory across Claude, ChatGPT, Cursor, Windsurf, Cline, and all remote MCP-compatible AI tools
    * No need to manage memories separately for each tool
    * Update in one place, reflect everywhere

    **Cross-session explicitness:**

    * Even within the same tool, when working across multiple chat sessions, native memory uses automatic search that often loses important details
    * MemBridge allows you to explicitly save and retrieve information, ensuring accurate, lossless transfer between sessions
  </Accordion>

  <Accordion title="How does it work?" icon="gears">
    Simple 3-step process:

    1. **Create an account**: Sign up at MemBridge
    2. **Connect your tools**: Add `https://api.membridge.ai/mcp` to your AI tool's MCP settings and authenticate when prompted
    3. **Save memories**: Tell your AI "remember this" or add memories via the web dashboard

    After that, any connected AI tool can access your saved memories.
  </Accordion>
</AccordionGroup>

## Setup & Configuration

<AccordionGroup>
  <Accordion title="Is setup difficult?" icon="wrench">
    No technical knowledge required. You simply add `https://api.membridge.ai/mcp` to your AI tool's MCP settings, and sign in when the authentication screen appears. We provide detailed setup guides for each tool:

    * [Claude Setup Guide](/setup/claude)
    * [Cursor Setup Guide](/setup/cursor)
    * [Windsurf Setup Guide](/setup/windsurf)
    * [Cline Setup Guide](/setup/cline)

    Most users complete setup in under 3 minutes.
  </Accordion>

  <Accordion title="Which AI tools are supported?" icon="robot">
    MemBridge works with all AI tools that support remote MCP (Model Context Protocol). Currently supported tools include:

    * **Claude** (claude.ai, Claude Desktop)
    * **ChatGPT** (support coming soon)
    * **Cursor**
    * **Windsurf**
    * **Cline**
    * Any other MCP-compatible AI tool

    As more tools add MCP support, they automatically become compatible with MemBridge.
  </Accordion>

  <Accordion title="Can I use MemBridge on mobile?" icon="mobile">
    Yes. Mobile versions of AI tools (like Claude and ChatGPT apps) work with MemBridge once configured. The MemBridge web dashboard is also mobile-friendly and accessible from any browser.
  </Accordion>
</AccordionGroup>

## Pricing & Plans

<AccordionGroup>
  <Accordion title="Can I use it for free?" icon="gift">
    Yes. We offer a forever-free plan:

    * 50 memories stored
    * 10 accesses per day
    * All 5 basic functions available

    For many users, the free plan is sufficient. [View pricing details](/pricing)
  </Accordion>

  <Accordion title="What's the difference between Free and Pro plans?" icon="scale-balanced">
    Pro plan (\$3/month) offers:

    * 500 memories (10x more)
    * 100 accesses per day (10x more)
    * Data export functionality
    * Priority support

    If you use AI tools frequently (more than 10 interactions per day), the Pro plan is recommended. [Compare plans](/pricing)
  </Accordion>

  <Accordion title="Can I cancel anytime?" icon="door-open">
    Yes. The Pro plan can be canceled anytime with pro-rated refunds. You can also downgrade to the free plan whenever you want.
  </Accordion>
</AccordionGroup>

## Security & Privacy

<AccordionGroup>
  <Accordion title="Is my data secure?" icon="shield-halved">
    Yes. MemBridge implements industry-standard security measures:

    * All communications are encrypted (HTTPS/TLS)
    * Your data is completely isolated from other users
    * Stored securely on AWS infrastructure
    * You can export or delete your data anytime

    We never share your data with third parties.
  </Accordion>

  <Accordion title="Does MemBridge send my data to AI companies?" icon="paper-plane">
    No. MemBridge does not send your data to AI service providers. Your memories are stored on MemBridge servers, and AI tools only retrieve them when needed through the MCP protocol. Access is controlled by your authentication—AI tools can only access your memories after you've logged in.
  </Accordion>

  <Accordion title="Who can access my memories?" icon="lock">
    Only you can access your memories. Access is controlled through authentication—when you connect an AI tool, you log in with your MemBridge account. Your memories are securely tied to your account and cannot be accessed without proper authentication.
  </Accordion>

  <Accordion title="Can I export my data?" icon="download">
    Yes. You can export all your memories in JSON format from the dashboard. This ensures data portability and allows easy migration to other services if needed.
  </Accordion>
</AccordionGroup>

## Usage & Features

<AccordionGroup>
  <Accordion title="What should I save as memories?" icon="brain">
    Save anything you find yourself explaining repeatedly to AI assistants:

    * **For everyone**: Personal preferences, dietary restrictions, learning style, frequently referenced information, important conclusions from one conversation that you need in future chats
    * **For writers**: Writing style, tone preferences, brand guidelines
    * **For developers**: Tech stack, coding preferences, project details, common patterns, design decisions from one chat session that you want to use in another

    **Key insight**: Use MemBridge when you need explicit, accurate information transfer—whether across different AI tools or across different chat sessions in the same tool.

    See more examples in our [Features page](/features#use-cases).
  </Accordion>

  <Accordion title="How are memories stored?" icon="database">
    Each memory consists of a simple title and content:

    ```json theme={null}
    {
      "title": "My Development Stack",
      "content": "I use Next.js 14, TypeScript, Tailwind CSS, and deploy on Vercel."
    }
    ```

    Keep memories focused on one topic for easier retrieval and maintenance.
  </Accordion>

  <Accordion title="How do AI tools use my memories?" icon="wand-magic-sparkles">
    During conversations, AI tools automatically search and retrieve relevant memories as needed. You can also explicitly ask:

    * "What do you know about my development stack?"
    * "Remind me what I said about my project"
    * "Use my saved writing preferences"

    The AI will fetch relevant memories from MemBridge and use them in the conversation.
  </Accordion>

  <Accordion title="Can I manage memories without using AI?" icon="browser">
    Yes. The [web dashboard](https://membridge.ai/dashboard) lets you:

    * View all your memories
    * Create new memories manually
    * Edit existing memories
    * Delete unwanted memories
    * Export your data

    This is useful for bulk operations or when you want a visual overview.
  </Accordion>

  <Accordion title="What counts as an 'access'?" icon="counter">
    An access is counted each time an AI tool interacts with MemBridge:

    **Counts as an access:**

    * Saving a memory
    * Retrieving memories
    * Updating a memory
    * Deleting a memory
    * Listing all memories

    **Does NOT count:**

    * Viewing memories in the web dashboard
    * Editing memories directly in the dashboard
    * AI conversations that don't use memories

    [Learn more about usage limits](/pricing#understanding-usage-limits)
  </Accordion>
</AccordionGroup>

## Comparison & Differences

<AccordionGroup>
  <Accordion title="How is MemBridge different from other memory services?" icon="medal">
    MemBridge's key differentiators:

    * **Cross-tool compatibility**: Works with all MCP-compatible AI tools, not just one
    * **Cross-session explicitness**: Explicit save/retrieve ensures lossless information transfer between chat sessions, unlike automatic search that loses details
    * **Simplicity**: Only 5 basic functions, no complex features
    * **Affordability**: \$3/month, significantly cheaper than alternatives
    * **Ease of use**: No technical expertise required

    We intentionally keep features simple so anyone can use it. [See detailed comparison](/features#what-makes-membridge-different)
  </Accordion>

  <Accordion title="Why not just use Claude/ChatGPT's built-in memory?" icon="thought-bubble">
    Built-in memory features are great but limited:

    **Cross-tool limitations:**

    * They only work within that specific service
    * You can't use Cursor and have it access Claude's memories
    * Managing multiple tools means managing multiple memory systems

    **Cross-session limitations:**

    * When you have multiple chat sessions in the same tool, native memory relies on automatic search
    * Important details often get lost or retrieved ambiguously
    * No explicit control over what information transfers between sessions

    MemBridge solves this by providing a **single memory layer** with **explicit save/retrieve** that all your AI tools and chat sessions can access accurately.
  </Accordion>

  <Accordion title="Do I need to stop using native memory features?" icon="ban">
    No. You can use MemBridge alongside native memory features:

    * Use native memory for service-specific, automatic memory
    * Use MemBridge for important, cross-tool information you want full control over

    Many users find this hybrid approach works best.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My AI tool isn't recognizing MemBridge" icon="triangle-exclamation">
    Try these steps:

    1. **Verify the URL**: Ensure you entered `https://api.membridge.ai/mcp` correctly
    2. **Complete authentication**: Make sure you logged in when the authentication screen appeared
    3. **Restart your AI tool**: Some tools require a restart after configuration
    4. **Verify tool supports MCP**: Not all AI tools support remote MCP yet
    5. **Check setup guide**: Follow the specific guide for your tool in the [Setup Guides](/setup/claude) section

    If problems persist, check your tool's MCP settings or contact support.
  </Accordion>

  <Accordion title="I hit my daily limit on the Free plan" icon="hourglass-end">
    Free plan users are limited to 10 accesses per day. If you exceed this:

    * Wait until midnight UTC for your limit to reset
    * Upgrade to Pro plan for 100 accesses per day

    You can monitor your current usage in the [dashboard](https://membridge.ai/dashboard).
  </Accordion>

  <Accordion title="My memories aren't syncing across tools" icon="rotate">
    MemBridge syncs in real-time. If changes aren't appearing:

    1. **Verify authentication**: Make sure you logged in with the same account on all tools
    2. **Check for errors**: Look at the dashboard for any error messages
    3. **Try refreshing**: Restart the AI tool or start a new conversation
    4. **Test with a simple memory**: Save "test" in one tool, retrieve it in another

    If issues persist, contact support with details about which tools you're using.
  </Accordion>
</AccordionGroup>

## Still Have Questions?

<CardGroup cols={2}>
  <Card title="Get Started" icon="rocket" href="/quickstart">
    Ready to try MemBridge? Setup takes just 3 minutes
  </Card>

  <Card title="View Features" icon="list-check" href="/features">
    Learn more about how MemBridge works
  </Card>

  <Card title="Check Pricing" icon="dollar-sign" href="/pricing">
    Compare Free and Pro plans
  </Card>

  <Card title="Setup Guides" icon="book" href="/setup/claude">
    Step-by-step instructions for each AI tool
  </Card>
</CardGroup>