General Questions
What is MemBridge?
What is MemBridge?
How is MemBridge different from native AI memory features?
How is MemBridge different from native AI memory features?
- Share the same memory across Claude, ChatGPT, Cursor, Windsurf, Cline, and all remote MCP-compatible AI tools
- No need to manage memories separately for each tool
- Update in one place, reflect everywhere
- Even within the same tool, when working across multiple chat sessions, native memory uses automatic search that often loses important details
- MemBridge allows you to explicitly save and retrieve information, ensuring accurate, lossless transfer between sessions
How does it work?
How does it work?
- Create an account: Sign up at MemBridge
- Connect your tools: Add
https://api.membridge.ai/mcpto your AI tool’s MCP settings and authenticate when prompted - Save memories: Tell your AI “remember this” or add memories via the web dashboard
Setup & Configuration
Is setup difficult?
Is setup difficult?
https://api.membridge.ai/mcp to your AI tool’s MCP settings, and sign in when the authentication screen appears. We provide detailed setup guides for each tool:Most users complete setup in under 3 minutes.Which AI tools are supported?
Which AI tools are supported?
- Claude (claude.ai, Claude Desktop)
- ChatGPT (support coming soon)
- Cursor
- Windsurf
- Cline
- Any other MCP-compatible AI tool
Can I use MemBridge on mobile?
Can I use MemBridge on mobile?
Pricing & Plans
Can I use it for free?
Can I use it for free?
- 50 memories stored
- 10 accesses per day
- All 5 basic functions available
What's the difference between Free and Pro plans?
What's the difference between Free and Pro plans?
- 500 memories (10x more)
- 100 accesses per day (10x more)
- Data export functionality
- Priority support
Can I cancel anytime?
Can I cancel anytime?
Security & Privacy
Is my data secure?
Is my data secure?
- All communications are encrypted (HTTPS/TLS)
- Your data is completely isolated from other users
- Stored securely on AWS infrastructure
- You can export or delete your data anytime
Does MemBridge send my data to AI companies?
Does MemBridge send my data to AI companies?
Who can access my memories?
Who can access my memories?
Can I export my data?
Can I export my data?
Usage & Features
What should I save as memories?
What should I save as memories?
- For everyone: Personal preferences, dietary restrictions, learning style, frequently referenced information, important conclusions from one conversation that you need in future chats
- For writers: Writing style, tone preferences, brand guidelines
- For developers: Tech stack, coding preferences, project details, common patterns, design decisions from one chat session that you want to use in another
How are memories stored?
How are memories stored?
How do AI tools use my memories?
How do AI tools use my memories?
- “What do you know about my development stack?”
- “Remind me what I said about my project”
- “Use my saved writing preferences”
Can I manage memories without using AI?
Can I manage memories without using AI?
- View all your memories
- Create new memories manually
- Edit existing memories
- Delete unwanted memories
- Export your data
What counts as an 'access'?
What counts as an 'access'?
- Saving a memory
- Retrieving memories
- Updating a memory
- Deleting a memory
- Listing all memories
- Viewing memories in the web dashboard
- Editing memories directly in the dashboard
- AI conversations that don’t use memories
Comparison & Differences
How is MemBridge different from other memory services?
How is MemBridge different from other memory services?
- Cross-tool compatibility: Works with all MCP-compatible AI tools, not just one
- Cross-session explicitness: Explicit save/retrieve ensures lossless information transfer between chat sessions, unlike automatic search that loses details
- Simplicity: Only 5 basic functions, no complex features
- Affordability: $3/month, significantly cheaper than alternatives
- Ease of use: No technical expertise required
Why not just use Claude/ChatGPT's built-in memory?
Why not just use Claude/ChatGPT's built-in memory?
- They only work within that specific service
- You can’t use Cursor and have it access Claude’s memories
- Managing multiple tools means managing multiple memory systems
- When you have multiple chat sessions in the same tool, native memory relies on automatic search
- Important details often get lost or retrieved ambiguously
- No explicit control over what information transfers between sessions
Do I need to stop using native memory features?
Do I need to stop using native memory features?
- Use native memory for service-specific, automatic memory
- Use MemBridge for important, cross-tool information you want full control over
Troubleshooting
My AI tool isn't recognizing MemBridge
My AI tool isn't recognizing MemBridge
- Verify the URL: Ensure you entered
https://api.membridge.ai/mcpcorrectly - Complete authentication: Make sure you logged in when the authentication screen appeared
- Restart your AI tool: Some tools require a restart after configuration
- Verify tool supports MCP: Not all AI tools support remote MCP yet
- Check setup guide: Follow the specific guide for your tool in the Setup Guides section
I hit my daily limit on the Free plan
I hit my daily limit on the Free plan
- Wait until midnight UTC for your limit to reset
- Upgrade to Pro plan for 100 accesses per day
My memories aren't syncing across tools
My memories aren't syncing across tools
- Verify authentication: Make sure you logged in with the same account on all tools
- Check for errors: Look at the dashboard for any error messages
- Try refreshing: Restart the AI tool or start a new conversation
- Test with a simple memory: Save “test” in one tool, retrieve it in another